Privacy and cookies
Cookies
We only use cookies that are needed for the pages to work. They need no consent, and none of them are used for tracking or advertising.
| Name | Purpose | Kept |
|---|---|---|
| kundesenter-session | Keeps you logged in and remembers language and choices while you use the pages. | Until you close the browser or 120 minutes without activity |
| XSRF-TOKEN | Protects forms against forgery (security). | As the session |
| remember_customer_… | «Remember me» at login, only if you tick it. | Until you log out |
| cart | A random key to your shopping cart when you are not logged in. The cart itself is stored with us. | 30 days |
Shopping cart and product statistics
The shopping cart is stored in our database so it works on all our servers. A cart without a login is deleted after 30 days without use. When you are logged in, the cart belongs to your login and is kept until you order or empty it; it is part of the data you can request access to.
We count how many times each product is viewed, put in carts and ordered per day. The counts are anonymous totals: no cookie, no IP address and nothing that can be linked to you.
Time spent on your cases
When we work on your tickets, services or assignments, our employees log the time with date, minutes and a short description. The time is the basis for the invoice and is kept as accounting documentation for 5 years after the end of the year (Bookkeeping Act). Invoiced time is shown on the invoice.
Your rights
You can ask for access to, correction or deletion of your personal data. Contact us at –.